Shipping policy

Bassmera ensures careful and secure shipping for every handcrafted creation, shipped from Lebanon to any destination worldwide.

Processing Time

Each piece is handcrafted with care and requires individual preparation time depending on its design and availability. The exact processing timeline is confirmed with you before your order is finalized — typically 3–7 business days.

Shipping Method

All orders are shipped through trusted international courier services to ensure safe and reliable delivery.

Delivery Time

Estimated delivery times by region:

• Lebanon: 3–5 business days
• GCC countries: 5–8 business days
• Europe: 5–8 business days• International: 10–18 business days
• Other regions: Timelines are provided upon order confirmation

Delivery times may vary depending on customs procedures and local conditions.

Shipping Costs

Shipping fees are calculated based on your destination and package details, and are communicated to you before final invoicing. No surprises.

Customs & Duties

Any customs fees, import taxes, or duties imposed by your country are the responsibility of the customer, unless otherwise agreed upon in writing.

Tracking

Once your order is shipped, tracking information will be provided so you can follow your Bassmera piece on its journey to you.

Questions?

For any shipping-related inquiries, please don’t hesitate to reach out to us directly. We’re happy to assist.